Every order and payment, followed up by phone.
Kola is an AI voice agent for Nigerian businesses. She calls customers in English, Pidgin, Yoruba, Igbo or Hausa to confirm an order, update them when it is late, chase an unpaid payment with a payment link, and ask how it went.
Built for the Paystack AI Builder Challenge
A voice assistant your customers actually answer.
Your website tells Kola when a customer orders and uploads their payment screenshot. Your team confirms the payment and chooses who to call. Kola then calls, speaks the customer's language, tells them the real status your staff set, offers a follow-up call, and hands you a full transcript with a sentiment score and a rating link. No app download, no card details over the phone.
Talk to Kola nowFive languages
English, Pidgin, Yoruba, Igbo and Hausa. Kola learns the customer's language and remembers it.
Orders, not just payments
She confirms a paid order, apologises for a delay and says where it stands, using the status your staff set.
Fits how you get paid
On Paystack, Kola can send a checkout link and verify the payment. If customers pay by transfer or cash, she works from your orders instead.
You stay in control
Your team and ours decide who gets a call. Calls follow a hard budget, and customers are only called back if they agree.
She speaks the way your customer does.
Pick a language to see the same moment of a call. Kola begins in English, switches when the customer does, and remembers their choice for the next call.
Example wording for the same moment in each language, not a recording. Kola learns a customer's language on the call and remembers it for next time. Yoruba, Igbo and Hausa lines are being reviewed by native speakers.
No app. No card details. Just a call.
Kola never asks for card details by voice. For an unpaid payment she texts a secure payment link and, with Paystack, checks it while you are still on the line.
Talk to Kola nowFour moves that turn unpaid lists into paid customers.
Abandoned payments can run against your live Paystack customers. Order confirmations and delay updates run from your own website's orders. Your team triggers each call from the dashboard.
Try it now
Abandoned Payments
Kola calls customers who started a payment and never finished, finds out what got in the way, and gets them to pay.
Runs on your real systems.
If you use Paystack, every action on a call is a live Paystack API call: look up the customer, see what failed, create a payment link, verify the payment. For businesses with their own website, two small server messages (order placed, receipt uploaded) show every order live on the dashboard.
GET /customer/{email}GET /transaction?customer={id}POST /transaction/initializeGET /transaction/verify/{reference}Ready to hear Kola in action?
Open the dashboard, pick a customer or a confirmed order, choose a language, and Kola places the call right now. The transcript streams live as she talks.