Five languages, one voice

Customers answer a call and are helped in the language they are most comfortable in. Kola for Business supports English, Nigerian Pidgin, Yoruba, Igbo and Hausa.

How the language is chosen

Every call opens in English. Kola asks which language the customer would rather use, then continues in it. The choice is remembered for the next call.

English and Nigerian Pidgin

Clear Nigerian English and everyday Pidgin cover most customers for order confirmations, delay updates and payment follow-ups.

Yoruba, Igbo and Hausa

For customers who prefer them, Kola can run the whole call in Yoruba, Igbo or Hausa. Your team can read every call afterwards with a Translate to English button on the transcript.

Want Kola to call your customers?

Tell us what you sell and which calls you want handled.

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